Insights · Claims at Companies

Employee claims: which way does the case go?

When an employee is involved in a claim, the situation is denser both emotionally and legally: this is a colleague, not a stranger who was harmed. Cases fall into three types – and the three types follow three separate paths. This article is the compass; the legal detail follows the rules in force at any given time.

In brief:
  • Type 1: the employee is injured at work → a question of employer's liability plus what the accident covers provide.
  • Type 2: the employee causes damage to an outside party → typically the company's liability cover responds.
  • Type 3: the employee causes damage to the company → an internal employment-law matter, where insurance plays a limited role.

If a colleague is injured

With a workplace accident, an official track runs in parallel – an occupational-accident report, notification duties under the rules in force at any given time – alongside the insurance track. The latter runs two ways: an employer's-liability extension responds to compensation claims raised against the employer, while group accident cover pays the colleague a fixed-sum benefit – the latter quickly, regardless of any dispute over fault. Together the two address both the financial and the human side; the documentation rules apply here too: claim documentation.

If a colleague causes damage – to an outside party

For damage an employee causes to an outside party while working, the employer is typically the one held liable – so this kind of case runs through the company's liability insurance: notification, forwarding the injured party's claim, the insurer's investigation. The rule of conduct is the same as in every liability matter: coordinate with the insurer before substantively admitting anything – which policy applies. The company can then examine the question of the employee's own liability internally – that is employment-law territory, under the rules in force at any given time.

If a colleague causes damage to the company

A wrecked company car, faulty operation of a machine, a stock shortfall – these are primarily employment-law and compensation questions between the company and the employee, within the framework of the rules in force at any given time. On the insurance side, what matters is the object of the loss: comprehensive motor cover (casco) can respond to vehicle damage even where an employee is culpably at fault internally (depending on the conditions), while property cover responds to certain internal losses only to a limited extent. The lesson is portfolio-wide: for the common types of internal loss, prevention and better processes are the main tool – loss prevention – with insurance as a supplement.

Want to go deeper?

This article is deliberately an overview: the detailed information – covers, exclusions, practical examples – lives on the area's own specialist site.

On to: baleset.biz →

A question tailored to your company? Book a free 20-minute consultation →

This article is for information purposes only and contains general information; it does not constitute an offer, or insurance, legal or tax advice. The specific covers, exclusions and pricing are set by the insurers' terms and conditions in force at any given time – it is worth going through these item by item when you request a quote. Updated: August 2026.

Related articles

Portfolio review in 20 minutes – bring your existing policies.

Free of charge and without obligation: I review what you have, and where there might be a gap or overlap – the decision is always yours.

Book a time