Insights · Portfolio Management

Cancelling and switching insurer, properly

In switching insurer, the decision isn't the hard part – the choreography is: closing the old contract properly and starting the new cover so that not a single hour goes uncovered between the two – and no unnecessary double premium runs either.

In brief:
  • Open-ended corporate contracts can typically be cancelled to take effect at the renewal date, with the notice period fixed in the policy wording.
  • The right order: get the new cover's offer settled first, then send the cancellation – never the other way round.
  • Cancellation is in writing, verifiably – the deadline is calculated from receipt, not from when it was sent.

When can you actually act?

The basic case is cancellation at renewal: the contract can be terminated for the end of the insurance year, observing the notice period fixed in the policy wording – this is the cancellation window that the renewal table keeps in view. Besides cancellation at renewal, the contract can also end mid-term – for example through loss of insurable interest (selling the asset, ceasing the activity), governed by the Civil Code (Ptk.) – while in certain premium- or terms-amendment situations, the policy wording can grant a separate right of cancellation. The practical lesson: switching is something you can plan, and planning starts with knowing the window.

The right order

The most common switching mistake is the over-eager cancellation: the cancellation letter goes out first, and only then does it turn out the new offer isn't what it seemed, or the new insurer prices the risk differently. The proper order is the reverse: first, competitive quoting and locking in the new cover at offer level (reading quote tables), then cancellation within the window, and finally starting the new contract exactly on the renewal date – that is, the day following the last day of the old cover. That way there's no uncovered day and no overlap either.

The technique of cancelling

Cancellation is done in writing, verifiably – and it's receipt, not dispatch, that has to fall within the deadline. The letter's content is simple: the contract identifier, the fact and effective date of cancellation (at renewal), and a signature valid for the company. Under a broker mandate – if you get in touch before the renewal – I carry this whole part, from preparing the cancellation letter to forwarding it – the cancellation itself is signed by the company; the detailed schedule is in the switching at renewal article. And one important closing thought: switching isn't the goal, it's a tool. If the comparison shows the current cover is the right one, staying put is a win too – that's what when you don't need new insurance is about.

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This article is for information purposes only and contains general information; it does not constitute an offer, or insurance, legal or tax advice. The specific covers, exclusions and pricing are set by the insurers' terms and conditions in force at any given time – it is worth going through these item by item when you request a quote. Updated: August 2026.

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